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Kev Admin

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Reply with quote  #1 
I'll try to get tech to see if they can sort this out, I do know Ross tried, but this is a different way.

I will give tech the URL to this thread so they can read this thread rather than me try to explain it all to them, so please post the actual facts with detail, as they will no doubt ask for more detail if we don't give it.

Can those with problems give an understandable description of what happens with each of your devices, which device it is, which ios you're using and which browser etc, basically give as much info as you can please.

Please no conversations about it, I started another thread for that here.

https://www.motorhomeowners.org/post/apple-issues-conversation-thread-9680670?pid=1303546670#post1303546670

I'll let it run for a while before contacting them about it.

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nickoff

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Reply with quote  #2 
The main problem that I can see Kev is that when you post a photo & videos it just shows up as a great big blank space on my screen.

Apple IPad Model--MD510B/A Version--10.3.3 (14G60)


Nick.

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Drew

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Reply with quote  #3 
Same issue as above. pictures and video.

No problem with:  2012 iPad – 2013 iPad mini – iPhone 4s.

Cannot view on: 2010 MacBook Pro – 2011 MacBook Air – 2010 iMac

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Kev Admin

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Reply with quote  #4 
Can you be more specific in what you can and cannot see, as I recall it can be video or picture and sometimes both.

I'm just trying to tie it down more specifically for them to address, not being pedantic.

Blue square was one I missed.

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Kev [comp]  😃
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If you're not the lead dog, your view never changes.

Don't force it, use a bigger hammer. Semper ubi, Sub ubi. 

Link to self build pictures 

Email to mhowners@yahoo.com

http://tinyurl.com/nzyry9n
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nickoff

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Reply with quote  #5 
2 days ago Pudsey posted a video on the motorbike thread. Absolutely nothing to see on my screen.

Nick.

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Kev Admin

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Reply with quote  #6 
So no Youtube at all or just that one?

Can you see this one, and if not can you see it if you go to YouTube and search for :- What is cricket? A bit of J-Lo never goes amiss.






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AKA Pudsey Bear

Kev [comp]  😃
Warning, might contain an opinion [nono]  

If you're not the lead dog, your view never changes.

Don't force it, use a bigger hammer. Semper ubi, Sub ubi. 

Link to self build pictures 

Email to mhowners@yahoo.com

http://tinyurl.com/nzyry9n
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Kev Admin

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Reply with quote  #7 
Is it always picture and video when you have a problem, or can it be sometimes you can see one but not the other, not having one doesn't help me.
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Kev [comp]  😃
Warning, might contain an opinion [nono]  

If you're not the lead dog, your view never changes.

Don't force it, use a bigger hammer. Semper ubi, Sub ubi. 

Link to self build pictures 

Email to mhowners@yahoo.com

http://tinyurl.com/nzyry9n
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Drew

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Reply with quote  #8 
This is a screen shot of your post. 



Screen Shot 2018-03-13 at 11.23.38 2.png


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Drew

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Reply with quote  #9 
MacBookAir.      Screen Shot 2018-03-13 at 13.43.50.jpg 

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nickoff

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Reply with quote  #10 
Quote:
Originally Posted by Drew
This is a screen shot of your post. 



Screen Shot 2018-03-13 at 11.23.38 2.png


Just got back home and it's the same on the iPad.

Nick.

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nickoff

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Reply with quote  #11 
Quote:
Originally Posted by Kev Admin
So no Youtube at all or just that one?

Can you see this one, and if not can you see it if you go to YouTube and search for :- What is cricket? A bit of J-Lo never goes amiss.







No problem watching it directly from YouTube.

Nick.

PS.-- By the way, the earlier link that Pudsey posted a day or 2 ago featuring Taylor Swift, opened without a problem.

Nick.

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Kev Admin

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Reply with quote  #12 
I think it is just an Apple problem, but if anyone else has any issues viewing pictures and videos on any equipment, please give the details as well.
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Kev [comp]  😃
Warning, might contain an opinion [nono]  

If you're not the lead dog, your view never changes.

Don't force it, use a bigger hammer. Semper ubi, Sub ubi. 

Link to self build pictures 

Email to mhowners@yahoo.com

http://tinyurl.com/nzyry9n
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Kev Admin

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Reply with quote  #13 
Thanks for that extra info Witzend, looks like our posts crossed.

I know that apple isn't android of course, but I didn't know that some android devices had problems as well, all mine work fine, Samsung S2, S5, 2 x Tab4's, & my cheapo chinese Xiaomi Redmi 4A, but I do always opt into the desktop version as it has full functions.

Can you give me the details of which Android device and more importantly the version of the Android Operating System please, so I can pass that on to tech along with any other information which comes forward over the the next few days.

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AKA Pudsey Bear

Kev [comp]  😃
Warning, might contain an opinion [nono]  

If you're not the lead dog, your view never changes.

Don't force it, use a bigger hammer. Semper ubi, Sub ubi. 

Link to self build pictures 

Email to mhowners@yahoo.com

http://tinyurl.com/nzyry9n
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BurtSner

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Reply with quote  #14 
I have iPad Air2 and all of the You Tube videos display correctly, whereas a couple of months ago I also had the blank screen problem. I have not done any form of update to correct it and so I can't offer any solution. My iphone 7 has always displayed them correctly.
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SANDBAGSID

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Reply with quote  #15 
My old desk top running windows 7 great no problems at all.[biggrin]
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Kev Admin

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Reply with quote  #16 
Quote:
Originally Posted by BertSnur
I have iPad Air2 and all of the You Tube videos display correctly, whereas a couple of months ago I also had the blank screen problem. I have not done any form of update to correct it and so I can't offer any solution. My iphone 7 has always displayed them correctly.


Do have the models and OS details Si for tech sup? all meaningless to me.

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AKA Pudsey Bear

Kev [comp]  😃
Warning, might contain an opinion [nono]  

If you're not the lead dog, your view never changes.

Don't force it, use a bigger hammer. Semper ubi, Sub ubi. 

Link to self build pictures 

Email to mhowners@yahoo.com

http://tinyurl.com/nzyry9n
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SANDBAGSID

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Reply with quote  #17 
Old uncomplicated stuff always best. Far less to go wrong. I must fire up my Samsung
tab 4 just to see if I can get the pics and video's on that.

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BurtSner

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Reply with quote  #18 
All I know is it's simply an iPad Air 2 running iOS 10.3.3 (not the latest iOS 11 because I've prevented it from installing so I don't lose my 32bit apps, ios11 only runs 64bit)
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Kev Admin

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Reply with quote  #19 
It all helps, these techy types are whizz kids and a tiny bit of info might give them a clue as the the real problem.
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AKA Pudsey Bear

Kev [comp]  😃
Warning, might contain an opinion [nono]  

If you're not the lead dog, your view never changes.

Don't force it, use a bigger hammer. Semper ubi, Sub ubi. 

Link to self build pictures 

Email to mhowners@yahoo.com

http://tinyurl.com/nzyry9n
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Kev Admin

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Reply with quote  #20 
"Hi Kev,

Thanks for contacting Website Toolbox!

Please accept my sincere apology for the inconvenience. I have checked with my team and unfortunately, could not replicate the issue. I checked the issue on iPad mini4 9.3 and could not found such issue. Please take a look at the screenshot attached below. Please provide the version, the name of the specific device you are facing an issue with. Please also provide a screencast so we may look into this again. 

Daniel Martin
website toolbox"

[image] 


I've asked him to leave it until I have more information for them to work with.

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AKA Pudsey Bear

Kev [comp]  😃
Warning, might contain an opinion [nono]  

If you're not the lead dog, your view never changes.

Don't force it, use a bigger hammer. Semper ubi, Sub ubi. 

Link to self build pictures 

Email to mhowners@yahoo.com

http://tinyurl.com/nzyry9n
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Kev Admin

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Reply with quote  #21 
Quote:
Originally Posted by SANDBAGSID
Old uncomplicated stuff always best. Far less to go wrong. I must fire up my Samsung
tab 4 just to see if I can get the pics and video's on that.


I assume no problems with your Tab 4 Alan?

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AKA Pudsey Bear

Kev [comp]  😃
Warning, might contain an opinion [nono]  

If you're not the lead dog, your view never changes.

Don't force it, use a bigger hammer. Semper ubi, Sub ubi. 

Link to self build pictures 

Email to mhowners@yahoo.com

http://tinyurl.com/nzyry9n
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BurtSner

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Reply with quote  #22 
On your search for sites thread I get a blank screen with no picture. On both iPad and iPhone.

Attached Images
jpeg IMG_0855.jpg (1.95 MB, 4 views)


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Burstner Nexxo T660 - family fun
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Molly - Chocolate Labrador 
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Exeter, East Devon

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Woody

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Reply with quote  #23 
Same as Simon for me Kev.

I can usually get photos that members post. For example, I see all of Katherine's photos from Greece.....as with Boxerman. Pete etc.
I can usually open a link, but I can never see anything you have posted off YouTube etc on my iPad A9. - New last September.
On my iPhone (SE) I can usually see everything, but the layout of this site is different, and not so user friendly. - Also new last September.

Both are working on iOS 10 at the moment, but I must update them!

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Kev Admin

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Reply with quote  #24 
Can you see youtube vids if you direct?

Can you see the pictures below, there should be three tell me what you can see please.

Image020.jpg 

Image020.jpg 

Panorama01.jpg


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AKA Pudsey Bear

Kev [comp]  😃
Warning, might contain an opinion [nono]  

If you're not the lead dog, your view never changes.

Don't force it, use a bigger hammer. Semper ubi, Sub ubi. 

Link to self build pictures 

Email to mhowners@yahoo.com

http://tinyurl.com/nzyry9n
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Woody

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Reply with quote  #25 
I can see all three Kev. - On both devices.

I don't use YouTube but gave it a go on the iPad and could see a video ....no problem.

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